Internet Tools at Dirt Bikes Essay

Internet Tools at Dirt Bikes Teresa Brennan July 10, 2010 IT/205 Gelonda Martin In disdain today it is a necessity for communication channels to be as efficient as possible. Dirt Bikes current means of communication is antediluvial and without further investment in technology, will stunt the operations and ripening of the organization. A complete all overhaul of the IT infrastructure is recommended. Although there are meaningful salutes associated with implementing a juvenile system, the pay-off would be in the increased gross sales and customer satisfaction, thereby the system upgrade would stupefy a gross generator.The success of Dirt Bikes new IT implementation would facilitate quick nettle to the internet and market information which the smart vex will use to need strategic decisions. A computer net hammer connects two or more(prenominal) computers so employees rout out work together sharing data crossways computers. The infrastructure of the mesh would make dat a avail suitable to view in all subdivisions. Dirt Bikes would to set up a wide scene of action network (WAN) for the business to operate across global areas.The ability to express anyplace anytime would allow the family to respond immediately to customer needs, social club rocessing, and part suppliers saving time and m hotshoty by keeping up with current inventory. Connecting the WAN allows employees to send and receive important information from anywhere globally via PDAs or laptop devices and go out almost instant responses to management, customers, vendors and former(a) areas where efficient and immediate communication is preferred such as observe global industry trends happening 24 hours a day, seven eld a week.Dirt Bikes offices would offer Wi-Fi hotspots that would enable employees to access PDAs and laptops from anywhere deep down the building. Employees could move around from floor to floor and office to office and dumb be connected to incoming messages and reque sts from suppliers, customers and colleagues and respond without leaving their current location. Employees switch more control over managing their time when they are able to charter business from remote locations.They will also have a greater sense of empowerment, learning and freedom from accessing an intranet and internet finished a Wi-Fi connection. at that place is a certain freedom in being able to look at efficient business from multiple locations, and with the 36 network available through nternet providers, the possibilities to connect anywhere are endless. Dirt Bikes employees ultimately benefit from lessen stress from higher efficiency and more flexibility in work environment.According to an article by Bradley Mitchell, radio receiver gear be a bit more than the wired Ethernet products (About. com. 2010). The equipment needed for wireless can cost rightly three times as much depending on wireless foretoken 802. 11b and 802. 1 lg. The 802. 11b products have dropped in price with the release of 802. 1 lg, which can lead to cost savings in a signal choice. Of course there is a possibi t signal interterence witn wireless LANS, still are more convenient for businesses with outside salespersons and the efficiency of direct communication.The network would house a closed Intranet with employee access for any information indispensable to conduct Dirt Bikes business on a daily basis. The Intranet would become the improved means of communication between employees and their designated departments and have all the companys resources and documents cataloged. Employees could access company information and Human Resources documents online instead of placing calls to the department and otentially interrupting fellow co-workers from current projects.By recording documents, solutions and general information some vendors, distributors, customers and even market conditions, Dirt Bikes can begin to build a sophisticated network of knowledge that makes future bu siness more reliable, super accurate and efficient. An intranet would allow Dirt Bikes to reduce overhead in part storage costs by reducing the number of nervous strained split through rapid communication of parts arrangeed and available. In the near future, the goal would be to have Dirt Bikes implement a RFID tags on incoming manufacturing parts.Production teams would have more time to complete order processing if they did not have to manually log incoming stock into the warehouses. A significant savings would result from reduced overhead costs for storage warehouses and the employees to stock and maintain them. Dirt Bikes customers would enjoy the majority of the benefits of implementing a new IT infrastructure. Employees will no longer have to rely on placing several phone calls to gather information before providing customer solutions they would provide immediate attention and problem-solving utilizing the data at their fingertips.The result is a fail customer experience because sales and service staff are able to communicate accurate information to customers. Marketing knows the customers one-time(prenominal) orders which helps to anticipate future repeat business and forecasting. Overall, there would be an presentiment that repeat customer business would increase substantially within one year. Web 2. 0 solutions could be implemented to help monitor the ride industry. Dirt Bikes market researchers could access information about competitors and house it on the Intranet for sales and marketing teams to evaluate.Those same researchers could request RSS feeds from multiple blogs relevant to the motorcycle industry thereby gaining pertinent real-time industry knowledge. Dirt Bikes could set up a type of live chat line for dominance customers to discuss and get answers on products and services. This type of service would improve sales by improving customer service with repeat sales and attracting new buyers. I would set up a platform for voice over internet protocol (VoIP). Using a microphone and speakers Dirt Bikes can have conference calls from any office without rewiring or reconfiguring the network.According to the schoolbook written by K. Lauden and J. Lauden, there are costs up drift but in the long run will save the company 20-30% by eliminating outside telephone services (2009). VoIP can also brand the companys voice mail and e-mail services. In conclusion, these changes I have proposed to Dirt Bikes will benefit the employees with increased sales out-of-pocket to better communication between departments, vendors and the customer. Having data updated every time a transaction occurs provides better production and efficiency for the company because the rapid incline of information keeps inventory